Privacy Policy

Last updated: 10th October 2024

This Privacy Policy explains how Waste for Rewards (“we,” “us,” or “our”) collects, uses, and shares your personal data when you interact with our website (www.wasteforrewards.com.ng) or engage with us through social media chatbots or web forms. If you are located in the European Union (EU), this policy also outlines your rights under the General Data Protection Regulation (GDPR).

Data Controller

Biz Convo is the data controller responsible for the personal data collected through Waste for Rewards.

Contact Information

For any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: [email protected]
Phone: +2349168491508
Address: 164 Nwaniba Road, Uyo, Akwa Ibom State

Types of Personal Data Collected

We may collect the following personal data from you:

  • Contact Information: Name, email address, phone number (optional)

  • Technical Information: IP address, browser type, device information (if applicable)

  • Other Information: Feedback or data provided through surveys, chatbot interactions, or website forms

How We Collect Your Personal Data

We collect personal data through:

  • Waste for Rewards Website: When you submit a form, sign up for newsletters, or browse the website.

  • Chatbots: When you interact with our chatbots on social media or messaging platforms like Facebook, Instagram, and WhatsApp.

  • Other Forms: Surveys or voluntary interactions on our platforms.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: We collect your contact information with your explicit consent, for example, when you submit a form or subscribe to updates.

  • Legitimate Interests: We may process your data to improve our services, including our website and chatbots, and to provide you with information about ZeLoop, an eco-friendly platform that Waste for Rewards promotes.

Data Sharing and Transfers

We share your contact information with ZeLoop. By engaging with us you agree to receiving updates from ZeLoop. 

International Data Transfers:
If your data is transferred outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as Standard Contractual Clauses or other GDPR-compliant transfer mechanisms.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

  • Contact Information: Retained for 12 months or until you withdraw consent.

  • Technical Information: Retained for 12 months based on cookies or tracking technologies.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication and secure storage.

Your Rights under the GDPR

If you are located in the EU, you have the following rights under the GDPR:

  • Right to Access: You may request a copy of your personal data that we hold.

  • Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.

  • Right to Erasure: You may request that we delete your personal data under certain circumstances.

  • Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain circumstances.

  • Right to Data Portability: You may request that we transfer your personal data to another controller in a structured, commonly used, and machine-readable format.

  • Right to Object: You may object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at the email provided above.

Cookies and Tracking Technologies

We use cookies and other tracking technologies on the Waste for Rewards website to help us understand how users interact with our website and to improve our services.
You have the option to manage your cookie preferences through your browser settings or through our cookie consent banner.

Children’s Privacy

Our website and services are not directed towards children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our Privacy Policy, we will notify you by posting the new version on our website and revising the “Last updated” date at the top of this policy.

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